Honest, Accurate, Helpful, Courteous, and again... Honest
Friday, June 19, 2009
I like to work on my own cars, but I can't fix everything, so occaisionally I have to go to a mechanic for help. There is only one mechanic that I have come to trust to do the job right, and that's Trowell & Turner. Heck, I live in Oklahoma City but I'll still drive down to Dallas (car permitting) if I need a repair. I'd rather spend the money in gas once and have the peace-of-mind knowing that I will get the problem fixed right, then gamble on a mechanic here and end up out for the costs of multiple repair sessions
Auto-mechanics normally have a bad reputation, like lawyers, but these guys broke that mold. When I lived in Dallas, I sent everybody I knew to T&T and I never heard anything but praise. They are exceptionally friendly and best of all, they call you with their diagnosis and an estimate before they do any work. They let you know your options before you're stuck with the bill. AND, they'll even chauffer you to and from work while your car's being worked on. I just can't say enough good things about them.
I'll leave the review with this last note. I am an engineer, and a perfectionist. I have extremely high standards when it comes to making things work, but not just making them functional, making things work the correct way that was intended. If something can't be done right, I just won't do it. With that in mind, I give these guys a 100% positive score and recommend them to everybody. Give them a try and you will never go anywhere else again.
Pros: They know how to find the real problems, not just symptoms
Cons: they're not free (hey, I had to put something in the blank)