DO NOT WASTE YOUR TIME AT H&S BRIDAL! Not to sound cliche, but I've never written a review in my life, but my horrible experience at H & S Bridal compelled me to warn any one considering go there to reconsider. I made an appointment to try on a specific bridesmaid dress on a Sunday, and went there with 3 of my 7 bridesmaids, one of whom came in from Jersey. The store is a tiny cramped space, overflowing with dresses. There is no room to walk, sit or really even stand. Once we got there, Anna, whom I made the appointment with on the phone, appears from the back room not knowing what we were there for, even though I'd called to confirm my appointment on Thursday and asked about the specific dress. She finally remembered and got the dress out, but knew nothing about it -- she didn't know what sizes it came in, what colors, and even better, the man behind the desk didn't even know how much it cost. They only had one dress in one size, and while the 3rd bridesmaid from Jersey was a little late, one of the girls who was there tried it on. Anna completely manhandled her, very unprofessionaly just telling her to take her clothes off and then touching her all over, including after sneezing. Throughout this process, I mentioned at least 3 times that another girl was coming who would ty on the dress as well. This wasn't a problem until Anna tried to force us to order the dress on the spot, and we said we were still deciding. At that point, Anna and the man behind the desk got very mean and Anna told me that it would cost $25 for anyone else to try on the dress! Apparently, their store policy is that one person can try it on for free, but after that it's a $25 fee that's waived ONLY if you order the dress! I couldn't believe it! I told her that she should tell her customers this when they make an appointment to TRY on dresses, to which she replied that the policy is stated on the website. I never saw anything about it. Needless to say, we left immediately. H & S Bridal does nothing to make the wedding experience a pleasant one, and there is no reason to give your business to them when there are so many more professional and helpful bridal stores in the area.
Pros: Nothing
Cons: Cleanliness/appearance of store, service, attitude
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