I have visited this salon several times before and everyone has always been friendly for the most part. About a week ago I went to have someone do my hair for graduation and it was hands down one of the worst experiences I have had in Austin. My stylist basically rushed me out of the shampoo bowl and the end product looked terrible. She told her manager and he was rude himself. He basically told me I was confused about why I didn't like my hair and told me that she had done what I requested to have done when I called in. AND? Anyone could say that for any job. Just because you do what is asked does not mean it's quality work. I was shocked at the level of disrespect and am incredibly disappointed. I have told my friends in the law school to no longer frequent this place even to buy products. I certainly will not be doing business with them again.
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