My daughter (only 8) and I visited over Easter break and we stopped in on that Saturday before Easter so of course it was packed. We were able to sit right down - I asked for a fill for gel nails - the technician immediately looked at my nails and said ""we don't do our nails like that"" - I guess that should have been my clue - but he guaranteed me that it would be better than my liquid gel. He asked me to stick my finger in the cleaning solution that everyone in the place seemed to be using -ECK!!! I declined and asked if he could clean them - he did and started prying into my life about my daughter ""who's her daddy? Who does she look like?"" - I'm married and my husband patiently waited outside but he was truly getting on my nerves. He finished quickly - he sanded off a lot of the previous coat and applied one coat of the powdered gel - my daugher got just one coat of paint - not a clear and they never cleaned her nails. Again..she's 8! The next day - 3 nails chipped off - I came back the next open day and asked to speak to the owner - he came and looked at my nails and said - ""that will be $3 to fix each nail"" - I told him I didn't do anything to break them and he said that was his final answer - I called back to get their customer service policy - he told me they didn't have one and he hung up. DO NOT GO TO THIS SALON!!!! SAVE YOUR NAILS - my nails look awful and my 8 year old's came off the next day as well. She said ""mommy, I don't like that place"".
Pros: It's in the mall
Cons: Not very clean, horrible customer service
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