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Horrible Customer Service - Review by citysearch c | Nagao

Nagao

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Horrible Customer Service 3/9/2009

DEFINITELY NOT! We had been to Nagao's 3 x's in the past. It wasn't the greatest sushi place but it's wasn't bad either. We decided to go again on Saturday afternoon even though we typically go to Hide. Unfortunately, we did not realize they were closed as the door was open. Before we asked for a table we decided to use the restroom first. When I came out, Mr. Nagao was yelling at my boyfriend that the restrooms were not for public use and only for customers. He told Mr. Nago we were there to eat but he continued to yell at him. He then proceeded to yell at me as well that the restroom was not for public use. I told him as well that we were there to eat. He then proceeded to yell that they were CLOSED and there was a sign out there (not on the door?), then dismissed us with a wave of his arm and yelled at us to come back next time. #&^*(#$^#&^#! I DON'T THINK SO!\r \r I've never experienced such rude behavior from a restaurant owner. You would think especially in a down economy, he would try extra hard to keep his customers. Sushi places are a dime a dozen in LA. We will NEVER spend another dime in that place nor would we ever recommend it to anyone. God knows when Mr. Nagao will fly off the handle!\r \r From there we went to Hide which we should have just done in the first place. As usual, they were nice, the sushi was fresh and we had a nice meal. Cons: Horrible customer service! more
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