Good place- bad service
Thursday, March 12, 2009
We went for brunch a while back. It was not busy so it could have been the B team or the less experienced crew getting their feet wet on the floor. If that is the case, it is unfortunate that they had to practice on us because it left us with a negative experience to remember.
The menu was good- they had your typical brunch menu with an Italian twist. I think my eggs Benedict would have been delightful if they would have been hot (we saw our order sitting on the hot plate for quite some time). The bottomless mimosas would have been a great idea if the service was prompt enough to get more than one.
Having our poor waiter in the weeds was one thing but to see other staff – manager included- standing around and not picking up the slack was quite disappointing. It said to us that they did not care about their customers (all three tables).
I love the atmosphere and believe the food has great potential. I would try it again but if I get bad service one more time there (had poor service years ago for dinner once as well), I would have to say it is just not worth it.
Pros: Atmosphere and menu
Cons: poor management and service