ACCES was great, new changes by Michelle S. at InsiderPages
Monday, February 23, 2009
I brought my cat in last week for a small wound. I had been to ACCES before (the service has always been great, the staff is friendly) and usually waited in the lobby to be put in the room. However this time I was pleasantly surprised when as soon as I walked up to the counter they called for a triage tech. One of the staff came up right away and we went into a close room. I knew my cat was stable, but they still checked his vitals and I was happy to see a face right away. My visit was a little long (i think because they had a lot going on in the back area) but the lobby is comfortable, there is a children's area and DVD player, as well as vending machines. I was put into a room and the tech took my kitty away to clean the wound, and he was back very quickly. The discharge was fast, I was given a collar for him to wear and some amoxicillin for the wound. I would recommend them for sure, they are a very special group of people. For tips, I would say to remember that this is an emergency center, so sometimes you have to wait while the more critical animals are seen and that the prices are going to be a bit higher because they are there at night and available 24/7. Another tip would be to bring a book or something to do in case you have to wait a bit.