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One ""bad egg"" does ""ruin"" the whole bunch!!! - Review by citysearch c | Geisha Steak & Sushi

Geisha Steak & Sushi

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One ""bad egg"" does ""ruin"" the whole bunch!!! 2/16/2009

We visited the GHG for the 1st time on Saturday night and have mixed emotions about the experience. It is unfortunate but ?One Bad Egg, does ruin the whole bunch?. The Bad Egg was the manager in this case. Because it was Valentines they were featuring a special menu in the dining room which was not mentioned at the time of the reservation. We had gone there to eat Sushi and there was only one choice on the Limited Menu ?The Chefs Choice. We had gone there for the pan seared, Ahi and were not interested in the ?Chef? selecting our Sushi Fate. The Sushi Bar was open and several others were seated there ordering at will. We kindly ask our waiter if we could order from the Sushi Bar, or be reseated there. At this time the restaurant was only about 35% to capacity and this should have been a simple request. The waiter left and returned with the Manager . He started his conversation almost as if we had done something wrong, spouting out questions and barking comments like: ?Did you have a reservations?; Who took it? ..name? ..."" When he completed his barking we kindly explained our situation again, about how we did not know who took the reservation and that we were not told about the special menu and we just wanted some Sushi. He then left our table as if to confirm our respnses were true only to return with the same demeanor stating ?There is a Sushi entree? on the Special Menu and that it was the ?Chef Choice?, almost as if he was going to ?make us? order from it. This did not sit well especially since the restaurant was nearly empty and this should have been simple. After further negotiations, he snapped at the waiter ?Allow them to order from the Sushi bar, however nothing from the main menu.? When our food arrived it held great presentation and was delicious. It is unfortunate the ?taste? the manager left with us leaves us NEVER wanting to return. It is unfortunate he did not capitalize on the opportunity to create some ?Raving Fans.? more
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