Hillview provided lawn services. My complaints are as follows: Billing: (1) Charges for services neither asked for nor received such as ""Fertilzer"" (2) Charges for removal of debris from Hurrican Ike that I neither asked for nor received (3) Past Due Charges when I don't have any past due charges. I pay every month on time in full via automated payment from my bank. I haven't missed a payment in 2 years but once every 6 months or so a mysterious past due appears on my bill. In each case above, I called to question the mysterioius charges and in each case the person handling the billing would remove the charges. All they would ask is whether I received the service to which I respond no. Regarding the past due, they didn't really explain why I had past due but would promptly remove it from my bill. When I suggested the mysterious charges for Ike and Fertilizer that I never asked for nor recived seemed illegally billed, they responded that they normally try to keep it off the bills for those persons like me that call to complain. Can you believe that? So, I suppose they are getting away with billing customers for services not rendered and customers are unknowingly paying. They try to avoid charging wise customers like me but sometimes it slips onto my bill apparently. I have seen another person complain about this company's mysterious charges on an online discussion forum... I am not alone. (4) Failure to comply with contracted service. I paid Hillview for front and back yard service. Everytime they came, they failed to do the back yard. This required my having to call the company every two weeks to tell them the back yard was not serviced. I am ashamed that I stayed with this company for 2 years. They have lousy service and seemingly bogus billing practices. Somebody should audit their books for fraud.
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