WONDERFUL EXPERIENCE!
Monday, February 23, 2009
My daughter & I, along with 2 very close family friends, arrived a bit early for our appointment but our consultant, Susie, was ready to help us immediately. The store was busy with prom dress buyers & their friends & moms, along with a couple other brides with moms trying on dresses. All the consultants, including the owner, were gracious, helpful, patient & kind with all. After many gowns and narrowing our choices down to "3", my daughter tried on each dress again for us to pick our "favorite." There was not pressure or pushiness to buy, just a lot of time & work on the workers' behalf to make a bride feel special & beautiful. The next day the bride, daddy & I went to another location that carried a differnt brand of dress we were interested in. Afterwards, we wanted the bride's daddy to see what we saw the previous day so we called Diamond's & Susie told us to definitely come back in. She and the owner were ready for us! When trying on "the" dress, they chose jewelry & hair comb and dressed her in that too and then did the "WOW" factor by turning off all the lights except the running light. Our bride just glistened! It was incredible. The price of the gown is very reasonable. Susie had asked for the bride's "budget" & she only showed us gowns in that price range. We looked at the dress on line & the pricing is the same. We could not have received better customer service, personal attention and making the experience of trying on dresses more exciting. Thank you, ladies, for all you do. You have a special gift and talent. We appreciate your service.