We rented with Mangold for about two years, the same property throughout. It appears they have a business policy to lie to renters as that seems to be the thing they do most consistently.
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The property we were renting has not needed many repairs or had many issues while we were there. Some issues were dealt with quickly and effectively, such as a leak in the laundry room. Other issues were ignored for weeks - despite being told day after day that someone would arrive there the next day. A fix to a leaky bath spigot took 4 weeks to get repaired properly with excess water bill costs borne mostly by us, the renters. A few other repairs / issues have arisen with similar performance.
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Their standard response is to tell you what you want to hear, such as ""we'll have someone there later today"" or ""we'll have someone there tomorrow."" But, that rarely happens. They even lie when you call in, ""Can you hold for just a minute"" - followed by being placed on hold for ten minutes; When you call back, the other receptionist answers and can connect you immediately.
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Our biggest problem with Mangold is that they lied probably EVERY time we dealt with them.
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Would I rent from them again - if the property seemed mostly reliable, yes. If I thought I would have to get Mangold Property Management to do much for the property - not a chance. Would I hire them to manage my property - HECK NO, I wouldn't want them lying to me about property condition or other important things.
Pros: ""Manages"" many properties
Cons: Lies, Liars, Slow repairs.
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