I took my car to brake check off S. Lamar and upon driving it home, my power steering belt that they had replaced (incorrectly) broke and caused my timing belt to jump time and then further bent all my valves. I had it towed to my house, called brake check and they were not help. "these things just happen." is what they said, bull ****. I took it to Firestone after a recommendation and they not only fixed it for me, but went through Brake Check's insurance company, fighting for me, for them to cover the costs of the damage (close to $3K). With out them, I would have been A LOT worse off. They were wonderful.
Pros: timely service, customer service, cooperative, understanding
Cons: none
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