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far from good service - Review by citysearch c | Royal Oak Medical Ctr

Royal Oak Medical Ctr

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far from good service 11/7/2009

I am forced to use this location because my doctor is not working nights and weekends, so in order not to take days off work i occassionally use this place. i wish I didn't have to. \r \r Two weeks ago i went there with skin rash. Doctor looked at my rash for exactly 10 seconds, and confirmed it is from shaving my legs. She didn't even look up close. She prescribed antibiotics and it get get better although didn't clear completelly. later on i received 2 phone messages from a doctor-don't know what about, I left my cell phone number for them, so i don't know why they didn't call that number but called number that i do not use anymore. \r \r I desperatelly tried to call back, she is either not there or is not calling me back busy with patients. i still do not know why she called, if i have some skin disease, if it is some other problem. i would like to go to my own doctor on Monday but I need to know what is this ROMC doctor calling for? now i am going to my doctor and ask him to call this center and find out what is the problem. If I go to ROMC to find out why they call, they will charge me for a visit, my insurance has deductible.\r \r last year i went to ROMC with cough and sore throat, they said it si nothing serious (they didn't even try checking why i am coughing so hard for a week) but when it didn't get better and i went to my own doctor he checked and I had bronchitis and strep throat. \r \r this place just doesn't sound very professional to me. I don't trust them. and seriously if you call a patient and a patient calls you back how hard is it to answer? Pros: open on the weekends and nights Cons: poor service more
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