When searching for a new hair salon, I thought I'd give Waves a try. I called them couple of weeks in advance to set up the appointment. They called me the day before my appointment to confirm date and time. I told them that I'd be there at the appointed time. I arrived on time and was asked to wait for over 40 minutes. Stylist scheduled to work me had no idea what services I was there for even though I had explained this over the phone when I called to make appt. General feeling of this place is that they don't really have it ""together."" Very bad first (and what will be my last!) impression.
Cons: Not a very professional operation
more