I trusted this store with a special sapphire and they cracked it, denied doing it and treated me poorly. Ultimately, I proved to them that they did it, and they did pay me a minimal amount for the stone. Over an 8 year period, I spent about $10,000 there and they knew me. The reason that I am so unhappy is because how the owner of the store treated me when I refused to believe that the crack in the stone was natural and questioned her. She was very rude to me. I will never go there again.
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