I was given an in-house gift certificate by my wife after I purchased an iMac and a Time Capsule 500GB router. I put it away and forgot about it until recently when I decided I wanted to purchase the new mouse that's been released by Apple.
Although the mouse isn't yet in stock, I was assured by Scott that they would honor the gift certificate even though it technically expired several months ago.
Hats off to Alaska Mac store for taking the consumer side instead of enforcing that particular policy. I will buy from them again.
Pros: Customer Service handled properly
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