A group of 6 of us stayed there later in the week, there was 2 other people camping when we set up our tents.
We checked in appx the same time the office was closing, as it was close to dark we hurried and set up our tents without exploring the restrooms. Much to our dismay, we could not use them, they hadn't been flushed in days and there were dirty clothes laying in the shower. This was both mens and womens.
Went to the office as soon as this was discovered and they were closed for the night, and the emergency number to call was the local police.
In the morning the gal that opened said she could not go look to see the condition of the restrooms and she could not give a refund.
We then asked to speak to a manager, who was not available.
On my return home, I contacted the manager both by phone and by email and shared pictures of his disgusting restrooms. I was informed he would put something in the mail.
To this day I have received nothing in return, no apology, nor a discounted for a return stay or a refund.
It seems to me when one stays at a camp ground besides a small piece of dirt to rent the least you should be able to expect clean restrooms.
Today Oct 29 2009 the gal that answers the phone told me I should not expect the same level of cleanliness as a motel.
I have pictures to document all my complaints feel free to see my facebook account and ask for them to be shared, they are SOOOOOO disgusting I will not put them on public display./
I would avoid Camp Huaco Springs at all costs!!!!!!!!
The manager lied, I have his emails I will share them as well.
Sincerely
Shane von Holdt
Lake Park, Iowa
Pros: The water in the river was wet
Cons: No customer service!!!!!!!!!!
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