I've only been to this salon ... twice, I believe, and it was also from a $55.00 package that was solicited to my company while I was at work... (several years ago... 2006-2007).
In reading some of the comments listed, I must say...
Having worked in customer service for a total of 7+ years, I can agree that one of the first impressions from a [new] customer will be determined by how (s)he is greeted when they enter through your doors. At both of my visits to J & J Designs, no one greeted me. However, I just found myself a spot on the sofa and waited patiently. In the big picture, some people may not care too much, while others do- and these individuals may even feel uncomfortable because it may be their first, or second, time there. Although I wouldn't rate this salon an "A" on helping to make their [new] customers feel welcomed, I will agree that the service performed was of better quality than a few of my experiences at other local salons, respectively. The young stylist who worked with me was very nice, however, although she no longer works there as she had moved. Because I truly loved the colors and work that was done to my hair, I will go back for that reason. I will say, however, that another downfall will be the payment options that are allowed. I wasn’t informed at the time I made my appointment that only cash or checks were acceptable forms of payment for services performed. This would have been helpful. Luckily, I had my checkbook with me.
So, without further delay, I suddenly wanted to feel "pretty" (*lol*) and looked them up so that I can call to schedule an appointment. Unfortunately, the contact number listed above (952-546-7259) was reported as having been "disconnected". Does anyone know if this location has gone out of business, or did they just change their phone number and/or location?
Pros: Quality Hair Service; Nice Stylist (No Longer There)
Cons: No Greets; Small Parking Lot; Pymt Options for Services
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