Staff is terrible. My son bought a dog without permission. We did not need another pet in the house and I went to the store to speak with the owner and he said they have an intense interview process, which apparently isn't much since the child lives with the parents and the store does not contact the parents to ensure the pet will be allowed in the home. The owner told me, my son said he lived at home. To make matters worse, the dog had a bad case of ringworm, which when I took the dog to my vet, they said Plano Pets is by far the worse place to buy a pet and they had to know the dog had ringworm, it was apparent and very noticable. My vet is in Plano, so they would know about this aweful store.
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