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Kids running the store providing horrible service! - Review by citysearch c | CVS/Pharmacy

CVS/Pharmacy

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Kids running the store providing horrible service! 1/2/2009

Unfortunately I fill a lot of prescriptions. The upside of this is that for every one I fill I am to receive a kick-back in the form of a coupon. The downside is that the expiration dates are so short. Recently I was in picking up a prescription and shopping for stocking stuffers. While I am acutely aware that CVS is considerably more expensive than Walmart it is more convenient. I placed my considerable purchases on the counter and watched the register reach over $200. I handed my CVS coupons to the cashier only to be told that one of them had expired. I felt a bit silly and took it back only to notice I was off by 1 day! It was for over $23 so I asked if they would cut me some slack and the kid promptly said no, that is against policy!\r \r I asked for the manager and another young kid came up to me so I explained the situation. He looked at the CVS coupon and then at me and said, ""No I won't do anything about this it is expired, you should have come in yesterday."" I looked at him and asked him if he realized the connection between such a large coupon and my spending habits at his store, and he said he really didn?t care. I was so shocked I could barely speak.\r \r I left my items on the counter, and moved my prescriptions to their competitor across the street!\r Cons: The service more
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