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The Worst Customer Service Experience Ever - Review by citysearch c | Swan Cleaners & Tailors

Swan Cleaners & Tailors

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The Worst Customer Service Experience Ever 1/29/2009

Be careful before you use this cleaner! I decided to try them out because I recieved an ad in the mail with a coupon for their services. When I went to pick up my clothes and pay, they wouldn't let me use the coupon because it wasn't presented at the time that I dropped off my clothes! I was not given any explanation except that my order could not be rung up again in the system therefore the price could not be reduced. I was extremely disappointed that they would rather hold firm on a ridculous policy than maintain a customer for future business. My recommendation: Use A+ Cleaners next to Haagen's. They have lower prices to begin with and are much better managed. Pros: Quick Service Cons: Expensive, Bad Customer Service more
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