When I first purchased my 2008 Civic in May, I was pleased with the sales experience--so much so that I recommeded them to an acquaintance who herself then purchased a car from the same salesperson. We were told we would receive $100 for referring her and never did (we checked on this multiple times and were told that ""the check's in the mail""). We noticed a slight rattling at low speeds and returned the car after 8 months for repair. They kept the car for 8 hours and could not find the problem. We offered to bring it back for the weekend but they were booked with other appointments. They suggested I rent a car (we had not bought the extended warranty because generally these are useless and after all, it's Honda--they have a reputation for building quality cars. We never would have expected a problem after just a few months). The problem is not fixed and I'm very unhappy with my experience at Honda.
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