Great Burgers, Great Drinks, Great Staff.
Sunday, January 18, 2009
The Vortex is a high volume bar and burger joint. The food is great - there are even DELICIOUS vegetarian options and burger alternatives - turkey burger, veggie burger, tuna melt - you name it. If it is on the menu it is great. The beer selection is huge - there is something for any beer drinker, and stuff for those who aren't. If "outstanding service" to you means a server who is dedicated to your table and your table only, then don't eat here - or anywhere really, unless you are at some 5 Star Gourmet eatery at some fancy hotel somewhere. Here at the Vortex, busy waitstaff handle a huge volume of regular people who realize and understand that the waitstaff is (gasp!) human too! They are on your side. They want you to be happy with the food and service because that is how they make their money!!!!! But be realistic! They are serving burgers (the finest in atlanta - true) and beer. Not Porterhouse steaks and Dom Perignon. I've never had "bad" service at any of the Vortex locations. I've waitied patiently for good food and I've waited patiently for drink refills and shots and second and third beers - BECAUSE THE WAITSTAFF and the BARTENDERS ARE BUSY!!!!!! I tip them extra well for putting up with all of the people who complain about service because they are running around trying to get everyone food and drinks - not just you. (Well not necessarily YOU so I hope if YOU aren't complaining that you don't take offense!) I come back again and again because I get GREAT BURGERS, and GREAT DRINKS at VERY DECENT prices! And the music rocks. So, come expecting good food and drinks, and you will leave happy. But if your expectations include great food great prices, great drinks, in 15 minutes with a server who will kiss your butt the whole time, you probably shouldn't come here and probably should limit your dining experiences to more upscale establishments. Save the Vortex for burger joint lovers like me!
Pros: food is great, atmosphere is fun
Cons: can be loud and crowded and slow - but i know that! I enjoy myself whenever I'm there.