This place is a nightmare by Bruce B. at InsiderPages
Monday, September 08, 2008
I made an appointment several days before. Came in on time and ended up waiting 2 hours! the doctor kept telling me she would be right with me. Then an hour after my appointment was to start she went to lunch! Her staff told me she does that quite often. So after her lunch I finally got to go in. Then during the exam we were interrupted numerous times by workman working in the office. I guess they had some electrical problem and scheduled at the same time as my appointment. My lenses were made incorrectly. Twice. They sent the wrong information to the lab. Twice! Two months went by before I got my final pair. Then, a nose piece breaks off of frames after two months. Not a cheap frame, either. I bring it in, they replace the frames. I go home, notice the new frames have a nut and Teflon screw holding one ear piece on. I go back to complain, they tell me they forgot to tell me they're ordering another frame for me. This place is terrible.