I'm a frequent visitor to Seattle and have stayed at the W numerous times. The last few visits have been so terrible I stay anywhere else, even though I'm a member of their points program.
First off, the hotel is in dire need of updating. It's only fashionable and chic if you're living in 1995. The hotel really shouldn't advertise itself as being boutique or cutting edge - it's really just a place for people to party and trash the place. On a recent visit we had to call security because rooms on both sides of me had parties going on at 3am. Security gave them numerous warnings, but did nothing because they had rented a conference room all week. Really?
When I tried to get some recommendations for dinner, the snooty concierge with the tight pants told me everything was booked and it would be nearly impossible to get a reservation downtown. I suppose browsing ebay is more important than making a few quick phone calls for a guest.
If you're looking for a real hotel that cares about guest experience, try any of these: Hotel Max, Hotel Andra, Hotel 1000, the Fairmont Olympic or the Arctic Club. Just avoid the W in Seattle at all costs.
Pros: Cheap rates through expedia, good music in the lounge
Cons: Nickel & dimed on everything, poor customer service, party central
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