After visiting Harmony for the first time recently, I have mixed emotions. The salon is in a beautiful shopping center and is spotless both inside and out. My initial reaction from the look of the salon was "class."
Staying on the positive note, I met with my new stylist and she was an absolute doll! She took the necessary time to discuss exactly what I was looking for an even made suggestions based on her experience. The best part was that I didn't feel rushed in any way. Even though I'm sure she was busy, she made me feel like I was her only client for the entire day. To keep this brief...my hair cut and color turned out absolutely wonderful! Even though I was nervous...as I always am getting my hair done...Amy (my stylist) was absolutely incredible! It is the best hair cut and color I've EVER had. Thanks so much Ms. Amy, you're a doll!
Now, on to the down side of my visit. When I first entered the salon, I was NOT greeted at all and actually felt like I was bothering the front desk girls. "Aren't I the customer?" In addition, after my service was complete, I felt very pressured to purchase the Aveda products. My stylist did inform me of the products she used on my hair and what products would benefit my hair style, which I thought was a great touch. BUT...several other people within the salon also tried to get me to buy products including those at the front counter. If I wanted to buy the products, I would have done so when my stylist mentioned them. I did not need to hear the sales pitch several times. Money is tight for everyone right now...buying additional products isn't always as easy as one would like.
Overall, I loved the salon and think my new "bob" is great! I would suggest however leaving the sales pitch at the door and just being happy with those customers still spending extra $$ on "luxuries."
Pros: Stylist, Cleanliness, Final Hair Style
Cons: Sales Pitch, Lack of Greeting
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