So, the first time I went to PP I got this older lady, with an outdated style who blew my wavy hair dry and actually managed to make it frizzier and poofier than I'd ever seen it in my life - but the cut wasn't bad once I styled it myself. A few months later, I needed a cut really badly and they have that Monday or Tuesday special...I thought I'd give it another shot. I got Tina, who spent an hour doing my hair and it was honestly the best cut I'd ever had. Hands down. She left PP shortly thereafter, no idea whereto. So the next time I went, I basically asked for someone young, with her skill level, who was sort of funky and they gave me Erica, who's super cool and really listened to what I wanted. I've found that not all the stylists are awesome, but some really are. And like anywhere you go, you have to be clear about what you want.
Pros: It's very clean and they use top notch products.
Cons: You have to be very specific and try out different people until you find one that works.
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