I want to kick myself for not doing the research before hand. I agree that the positive comments sound like they were written by the staff. Im sorry but I have been researching on reviews of ALC all over the country and about 99% of them are 1 star. That is not a coincidence. I have had so much trouble with this place and for the amount of money we spent you would think they'd treat their customers with a little bit of respect. I signed up for velashape in a location where the manager told me that they would be getting the machine in a couple of weeks. I kept calling back to see if the machine had arrived until one of the staff told me that they had no idea when it was supposed to arrive. That was back in October of 2007, it is not August 2008 and they still dont have the machine. Basically I was lied to. Since I paid for the service I had to switch to another location further away from my house- and that took ages. I had to call 8 or 9 times for them to finally send my file over. It seems to me that transferring a patient's file to a different location is about one of the simplest tasks that a person can be asked to perform, but apparently it is too difficult or complex for the staff at alc.
Pros: laser hair removal is working for me
Cons: expensive, nobody ever answers the phone, they lie to you. velashape no result
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