All i can say is ... never again. I was encouraged to write a review. My hair felt soft & bouncy, however, i wasted my whole evening for a blowout & curl (did not get home until 10:30 and my appt was at 4!). I actually left my job early when i shouldn't have. I beleive the staff thought I was younger, once my hair was washed and there was some evidence of gray, the attitude and persona changed. The ad indicates that this is an upscale salon -not by my standards. I can get the same services elsewhere w/o the sillyness and disrespectful wait time.
Pros: quality products
Cons: several- wait time #1
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