L fish finally did
Tuesday, July 15, 2008
L fish finally did take the bed back after 3 months of hashing it out.. Everytime we would tell them we needed to speak to a manager they would give us to another person after a month of speaking to a woman there we found out she was not the real manager but that the real manager was Berry who was on vacation. to make a long story short toward the end of our battle we found out the senior manager is Cathy Orth who said that it should have never had to go this far.. She is very kind and we feel that she cares about her customers. things were handle quick and right after talking to her. I would probley shop there again since I know who the real manger is and know if there were to ever be another problem (hopefully not ) she is who i would need to speak with. thank you cathy for listning and caring about the customer that will be what keeps customers coming back...thank you.
Pros: large varity of items,
Cons: return on beds are hard