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Gross Indeed - Buyer Beware!!

 JamieR555, Monday, June 23, 2008
This review is for: Etherea Salon Spa
I recently had my haircut at Etherea, they were having a promotion and its near my work so I gave it a try. Big Mistake. Worst haircut ever! Thats not the worst of it though, when I contacted the salon requesting a refund, all I got was resistance and arguements, and ultimately, a denial of a refund. To do so, I would have to come in and let them 'redo' their first mistake. After the confrontation put up by the owner, I would be far too uncomfortable to set foot in there again. Not to mention that I did not sign up for some sort of employee training session to maybe eventually get a decent haircut. The owner claims he is trying everything he can to resolve this issue, but it all comes down to ME having to sacrifice and be inconvienced, not Etherea. No thanks. (update - I did eventually get a refund, and an official "professional" i'm sure telling off by the owner - it was indeed a 'heavenly' experiece!) I dealt multiple times with the owner himself, and he could learn a bit about customer service, he far eclipsed his too green to be charging money stylist in making this a bad experience. The place is also quite dumpy, not at all what you'd expect from a Aveda Belltown Salon/Spa. Don't be fooled by the initial entrance, it goes downhill fast once you get back to the chairs. I agree with the other negative reviewers, the high praise this place gets is surely from the staff. It was unprofessional (down to the owner), dingy and not at all what you expect from a salon experience. Spare yourself the money down the drain and heartache and go to any of the other plentiful good salons in the area. Pros: None Cons: Unskilled, Unprofessional, and Dumpy
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    Entirely Disappointing ...Tired of Phillip!

     KiraKnightly, Saturday, January 23, 2010
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    Go see Sofia!

     mjinseattle, Friday, January 15, 2010
    I went for my first haircut, and had the best experience! All of the staff were very friendly, and I left the salon feeling wonderful. Sofia is an... More >

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Etherea Salon Spa

4.2 based on 62 reviews

2001 First Ave
Seattle, Washington 98121
(206) 441-5511

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