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NEVER GO HERE. The WORST customer service I have ever experienced in my entire life. - Review by citysearch c | Rosie's Bridal & Formal Inc

Rosie's Bridal & Formal Inc

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NEVER GO HERE. The WORST customer service I have ever experienced in my entire life. 6/17/2008

I went here because I had no choice since I am a bridesmaid. I had already heard many bad things about the store. The first time I went to order my dress, their filing system was so horrible they could not even find the ticket with the dresses the Bride picked out. When I went with another bridesmaid to get our dresses only one of the dresses was ready, even though they were supposed to be ready on the same day. When my mom went to pick up the other dress, because I had to drive really far, the sales person wanted to argue with my mom and threw my mom's cell phone at her. If that wasn't bad enough, I get a phone call from the Bride a few days later telling me that they gave me another Bridesmaid's dress and my dress was still there. I called the owner to complain and found out I have to pay an extra $25 because they screwed up and gave me the wrong dress. The owner also told me that the manager did not actually throw a phone at my mom and that she made that up. I still have to go pick up the correct dress from there and deal with these people on more time\r \r WHATEVER YOU DO DON""T GO THERE!!!!!!!!!!!!!!! Cons: Customer Service more
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