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Really? - Review by citysearch c | Ray's Custom Cleaners

Ray's Custom Cleaners

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Really? 6/24/2008

I have taken my precious vintage and designer clothes to two dry cleaners already on this street, and yet this one takes the cake. I took three items- two sweaters and a dress, and in a rush to get to work, did not unwrap these gems until I got home. I did a browse and sniff test only to see my dingy white vintage sweater did not return gleaming white, and all three garments smelled as if they had never been touched. If this is the ""gentle"" cleaning they boast of on their sign, no thanks. And I had asked the woman at the counter if they shave garments that get a little fuzzy. She said yes and added that she would do her best on the garment in question, and the result was absolutely no treatment. To make matters worse, I tried to call the phone number to Ray's that was printed on the receipt only to reach a Spanish-speaking residence. I had to ""google"" Ray's to find the proper phone number- they misprinted the business phone number by a digit. Just poor business practice. Never again. Pros: Great if you're looking for ""gentle"" cleaning. Cons: the concept of ""gentle"" more
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