I went to Dee & Hattie after reading an article in the Daily Candy who claimed they are the dry cleaners to be trusted in Dallas for your high-end clothing. So, I brought my designer and couture clothing to Dee & Hattie and they stood by their status for a little over 2 years. After paying my loyalty for the past 2 years, their cleaning quality and customer service has dropped to the nastiest pit. I have lost my trust in this company. I brought a nice pristine white blazer for them to dry clean and they destroyed it. Not only did the white blazer turn dark gray but they also ended up washing the jacket (without my consent), which made it shrink. Imagine having your white bridal gown rolled in the sewer.
Pros: The place looks nice and fancy.
Cons: Will not admit to damage or reimburse for damage.
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