The food is fine, the owner is rude.
Monday, June 09, 2008
I've been to Jane's for brunch and dinner on a few occasions and have had an ok experience, nothing to rave about. But it wasn't until my aunt attempted to hold my bridal shower at Jane's did we discover one of the rudest woman we've ever encountered. My aunt called far enough in advance to book a certain date that worked for everyone attending. After calling to confirm the date after not hearing from Jane's, my aunt found out that not only did they "lose" her reservation (for which, by the way, she put a deposit down), but the owner wanted to take zero responsibility for it. She said it was the fault of an employee who left, which may have been true, but as an owner/boss, you have to take responsibility for your employees. The owner offered a sarcastic, half-hearted apology and managed to add, "It's not MY fault." She then suggested some other dates that were available. This would have been absolutely fine, had it not been a month before the presumed event, and out of town guests hadn't already made travel arrangements, invitations hadn't been printed, etc. It also would have helped if the owner hadn't been so rude, perhaps just pretended to be apologetic, and taken some sort of responsibility. We promptly took our business elsewhere and told everyone we know, including people who frequently hold events at Jane's. Obviously we will not be back.