SLU location - changes need to happen
Saturday, May 31, 2008
I find that I am re-itterating most of the poor reviews for many of the same reasons that others below have written. We also decided to go there at 10:30am on Sundy the 1st of June at the new SLU location. I will begin with what I liked about this and why I find myself being forgiving. The food was good, I throughly enjoyed the style and taste. The problems we saw were lack of organization on taking names and seating. Then, on a busy day, they had no clear way of indicating that orders were ready for pick-up. Many orders packed the window at times two plates high. In turn it took 40mins to be seatted another 30-40 mins to receive our food after beeing seated. While I understand that this is a very busy time of day, I don't agree with a new location falling into such poor habits after only a month of serving. These problems need to be fixed if they want to appeal to the changing area of South Lake Union and grow the name of Portage Bay Cafe. I will be expecting some changes before I return.
Pros: Good food, great concept (local, sustainable, organic)
Cons: Poor service