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Horrible customer service, and Discrimination. - Review by citysearch c | Universal Care Dental Groups

Universal Care Dental Groups

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Horrible customer service, and Discrimination. 5/29/2008

I would not recommend this dentist at all, especially if you are African American. I was there for the first time a few weeks ago and the office manager (Renee Rameriz) refused to service me. I showed her my insurance card and my California I.D. card, and she said the person on the I.D. was not me when it clearly looked like me... I asked 4 other people at the dentist if it looked like me and they all said yes. I believe the office manager used that as an excuse not to service me. I was the only black person in a room full of Hispanics, and I believe this was discrimination against me. I have already reported this to my lawyer. So save yourself time and trouble and DO NOT go to this dentist! The customer service is horrible, and the staff does not like African Americans!!! Pros: There are no pros. Cons: Horrible customer service, and Discrimination. more
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