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Best sales experience, ever - Review by citysearch c | John Nolan Ford

John Nolan Ford

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Best sales experience, ever 4/28/2008

I have been looking at cars online for about a year, but haven?t gone further than looking because I hate going to a dealership to buy a car. That attitude literally changed overnight for me. My boyfriend John Nolan Ford, to see if they might have the car that I wanted. He was put in touch with Jeff Jones, who confirmed that the car was on the lot. I called Jeff and set an appointment for 6:30pm. Jeff didn?t tell me that he was scheduled to get off work at 4pm that day. He said 6:30 was fine and he would see me then. He took all of my financial information, and had the financing approved before I arrived. The Finance Manager, Keith Andres was awesome! He got me a great rate, and took all of the pain out of the financing process. He was very patient and answered all of my questions. Keith is truly a professional and a pleasure to work with. When I got there, Jeff showed me the car and answered all of my questions. He treated me with respect, and listened to what I had to say. At no time did I feel rushed because he was working late. As a matter of fact, he never looked at his watch. After I signed the paperwork and the car was ?officially? mine, Jeff still took time to show me how to program the stations on the radio, and demonstrated other features of the car, to be certain that I knew how they functioned. He even filled the tank for me before I drove off the lot. I have worked as a Sales Administrator for over 15 years in various industries. When it comes to sales people, I have truly ?seen it all.? So when I tell you that John Nolan Ford has a valuable resource in Jeff Jones, you can rest assured that I know what I?m talking about. I love talking about my car and my experience with John Nolan Ford. I know that I will be recommending both Jeff and John Nolan Ford for years to come. more
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