I've eaten here several times and have never been even remotely dissatisfied with service or food. The people who work at Em's are always nice when I come in (and no, I'm not even remotely close to a regular so writing nice treatment off as that doesn't work). The atmosphere is really upscale and stylish, as if it should be in a big city rather than Salt Lake, but I'm glad it's not, otherwise I couldn't eat their delicious mashed potatoes or habenero chocolate ice cream.
Pros: food, ambience, service, ice cream
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