I had a bad experiences with them also. I've only visited twice. The wait time is in excess of an hour even with an appointment. My son had a cavity and needed a root canal and filing. I told the receptionist to only fill his cavity since I didn't have the money to pay for the root canal and filling. I made it very specific I only wanted the cavity which is a minor procedure. So guess what they do the root canal without my okay. I asked the assistant what are they doing to him since I seen bloods and needles and he said a root canal and I said but that's not what he came in here for his answer was but that's what he needed done. So it was too late to make them stop. Then I tell the receptionist I told you I could only pay for the cavity the bill was double. Supposedly it was a misunderstanding between the receptionist and the dentist. So I had to post date a check until pay day. The whole point of the story is I will never go back there since I have no trust or confidence in their practices. It's their loss since my husband was going to have major work done at at least $3000.00 now I have to find another dentist. I'm also going to write them a letter explaining why they lost my business. That's not acceptable.
more