I stayed at the W for a business convention (zzzzzzzzzz). From the minute our cab dropped us off, it was show time. The entire staff are well trained and in the business of catering to people. I know this because I DO customer service for a living. I had a suit tailored at Nordstrom while there, my personal shopper dropped it off and the CONCIERGE actually took it to my room, unwrapped it, and hung it in the closet. No one had to "look" for it when I asked. They all knew where it was. I'm salivating just thinking about that! The ambience is amazing, my room was amazing, LOVE BLISS LABS being from NYC. This place is dialed in. The bar hops every night. It's efficient yet fun for business. Met some girls from Portland escaping their doldrum lives who were having an awesome time. And if I actually had a man in my life, it would be a great place for romance.
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