We have been taking our 6 pets there for the past year. We LOVE Dr. Landry. He is an excellent vet, very personable, friendly, knowledgeable, and answers any & all questions in detail. We recently had him perform surgery on one of our babies, he was very nice through the entire process & called us regularly for updates on how our puppy was doing, asked how he was healing, and if we had any questions for him.\r
We are leaving this clinic because of the chaotic, unproffesional, misinformed, and very disorganized front desk staff. \r
They regularly charge the wrong amounts, pull up incorrect files, their records are NOT updated the way they should be, breed info is wrong, if you're not careful they will charge you a new patient fee every time you go in, they forget that you are STILL waiting to be seen by a vet 30 mins later.\r
We understand that they ARE a very busy clinic, but think that that ought to be all the more reason to have organized and competent front desk personnel.
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