I've decided to go without gas since there's no other provider. I had to do most of the work when hooking up service since the installer was unable or unwilling to reach the connection. They charged me twice for the connection fee. Customer service agents were rude and not at all helpful. My bill went from $14 (summer) to $84(winter) for a one room efficiency apartment and they said this was normal and I would be charged large fees if I wanted someone to double check the meter or look for leaks! Shouldn't there be more than one choice for gas service?
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