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Awful customer service, disorganized. - Review by citysearch c | Mark Harris Stationers

Mark Harris Stationers

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Awful customer service, disorganized. 2/26/2008

Ordered Holiday cards. They arrived with a misprint. Contacted the store, they apologized and said the replacement would be there in a couple of days. Did not receive, called to check and they flew off the handle, yelling at me that it was because of a snow storm and then hung up! The replacement arrived very late, right before Christmas, but it was WRONG AGAIN!! I called and they said they'd issue a credit. They never did. Now disputing off credit card. I guess they have no sense of customer service, are irratic and disorganized. Sadly, I cannot recommend Mark Harris Stationers. Pros: only stationer in mall Cons: terrible customer service, do not stand behind their work. more
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