1) I scheduled this waxing appointment 2 months ago, with Genevive. Apparently Genevive left and no-one bothered to call and let a 4-year client know. Is it standard practice to just switch client's to other people without asking or letting them know ahead of time?
2) I specifically told the technician I did NOT want them too thin. I said "Natural". These are no-where near natural.
3) I have never had my brows this thin, unbalanced, clear holes in them, and generally completely unprofessionally waxed.
People at work and home were shocked by how poorly, unevenly waxed my brows were, as well as the holes in them. It looks like some person who did it with an at home waxing kit!! If I wanted a cheap wax, I would have gone to a cheap salon!
I might has well have asked a blind person with duck tape to wax my brows. She gave me some sort of 1980's waxing, my eyebrows look like a comma with holes and the arc's is all wrong!! Her technique is outdated and she doesn't listen!
I have some suggestions for SALON BLUE:
Don't push people onto other technicians when they say they don't want another technician with pushy sales girls
Have your staff properly trained and updated in current trends and techniques
Don't use the words "DISAPPOINTED" when it's more like "TRAUMATIZED"
The technicianDESTROYED my beautiful brows. I had to endure the work of a poor-quality, irresponsible,
non-listening, unskilled, poorly-trained technician.
It is very upsetting to have someone ruin your eyebrows and then you have to walk around all day with holey, balding eyebrows, and feeling so upset everytime you look in the mirror.
My entire family, fiance', and friends agree, the technician, did a horrible job of destroying my beautiful brows. She needs PROFESSIONALLY trained or to receive some sort of follow-up training.
It's going to take weeks to grow back until they are anywhere near normal looking.
AVOID THIS SALON!!!!
Pros: It's not the only salon in town!
Cons: They hire incompentent, untrained staff. the front desk are snobby. Poor quality, traumatizing experience.
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