My recent experience at Macy's Optical downtown was fantastic. While the manager was less than helpful, the great customer service by the optician more than made up for it. I have a difficult time finding glasses to suit me, the people there worked with me through my indecision with great patience and great advise. I picked out an awesome pair that everyone I know likes (including me) and the process couldn't have been easier, got a call within the week the glasses were in, the workers who didn't even work with me originally remembered and welcomed me when I came in to pick them up. Adjustments were perfect. I would definately recommend them to my friends and will definately head there again!\r
Pros: Service, Selection, Opticians, Location
Cons: Manager
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