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Don't do it ... - Review by citysearch c | Comcast

Comcast

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Don't do it ... 12/30/2008

Do not use Comcast for TV or Internet services! First, they overbilled me $100 for services that I did not order. They refused to give me my money back (on my credit card or in the form of a check) and would only credit my account for this amount. Second, they intentionally do not log in your equipment returns so this can be very costly if you do not save your receipts!! And finally, they have THE worst customer service ... It's been 3 months and I'm still waitin for the $100 in services that they overbilled me and I'm still waiting for the $100 that they owe me for my personal modem (purchased through Comcast) that I had to return in order to shut down my services with Comcast. Their records indicated that they modem that I bought for $100 through Comcast was their equipment. Beware of this company and if you do chose their service (because you have no other option in Denver) - keep all of your recipts and check your bill monthly to make sure they aren't overbilling you!!!! more
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