Talk about nickel and dime! We have two dogs and have brought both in for issues ranging from skin conditions to UTIs. While I feel the vets seem to do a good time explaining the root of the problem, the treatment is ridiculous! The vet will perform TONS of VERY expensive tests without giving us any warning of the price or alternatives! I have NEVER left without a bill over $250 PER DOG. My husband was so outraged that he called and tried to cancel a certain unnecessary $100 test (the vet himself said it could wait and was only needed 10% of the time). Then on the phone he was rude and said the test was needed 75% of the time. Well which is it? Finally my husband resorted to saying we couldn't afford it and even then they seemed begrudging about the refund. The desk staff is always great, but it's the hidden charges and mysteries of their pricing that are their downfall. We will be finding a new vet ASAP. We do NOT recommend them!
Cons: everything
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