The staff lied to me about property policies which directly lead to me losing $500+. Of course, I called them about this and they continued to give me misinformation and outright lie. This happened from the site staff (manager included) all the way up to the Area Director who fabricated some policy right on the spot and became very rude and practically hung up on me. She didn't even know what was printed in the handbook they give each and every resident. \r
\r
DTN knows that since they mainly rent to college students they can get away with giving poor customer service. What college student has the time to go after a company like DTN?\r
\r
For these reasons I created a website called DTuNMgt and have found quite a few people unhappy with DTN along the way. Just Google DTuNMgt to find the site (I can't post URLs here). I hope it helps someone out there before they make a horrible decision.
Pros: I haven't been murdered.... yet
Cons: Overpriced, Incompetent Staff, Incomplete or unfinished maintenance, Poor service all around. Poorly lit parking lots and hallways
more