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Quality has gone way down. - Review by citysearch c | Outback Garland

Outback Garland

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Quality has gone way down. 10/8/2008

Me and my boyfriend used to be regulars at this Outback, and it was pretty good. As of late however, things have taken a HUGE downturn in quality. Our last visit [takeout] was downright unedible. Our food tasted old and was lukewarm. \r \r The shrimp in my pasta tasted very low quality, like canned or frozen shrimp..the pasta sauce was extremely milky and tasted like prepackaged, reheated sauce, with no cheese flavor at all like i'm used to. the pasta was horribly overcooked and gooey. i couldnt finish it and threw it away.. it was just disgusting.\r \r My boyfriends steak had a huge chunk of fat on the side that hadnt been trimmed off.. there was very little meat for an 8 oz steak. They forgot one of his sides entirely. His order tasted old as well. I tried to call and talk to the manager about my experience, and instead was put on a neverending chain of holds through the takeaway staff. Not sure whats up with this Outback location, but I doubt we'll be back unless they get their act together. Pros: It used to be good.. other locations are good. Cons: Old, cheap tasting, overcooked food.. missing items from takeout order, impossible to speak to management. more
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